Compass Recovery Group on Blogger: February 2021

About Compass Recovery Group

A full-service provider of receivables debt collection solutions, Compass Recovery Group offers collection services tailored to each individual client. Strongly committed to the professional development of its employees, Compass Recovery Group provides structured training that lasts 40 hours, as well as an additional 3-month mentoring program that pairs new associates with senior collection partners to help them further refine their understanding of the collections process. The formal training program includes instruction in various collections regulations, as well as general collection and skiptracing techniques.

Compass adheres to all state and federal regulations, and employs a compliance team that conducts trainings, tests collector performance, and monitors collection agents to ensure their compliance with all industry standards. Additionally, the company is currently working on a 24-hour account management system that will allow staff to service their clients even more efficiently.

The company supports various groups that improve and enhance the community, including St. Jude’s Children’s Hospital and the Alzheimer’s Association.

Compass Recovery Group on Blogger

Wednesday, February 24, 2021

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